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Privacy Policy

Last Updated: 12 August 2026

MANORAAG (“MANORAAG”, “we”, “us”, or “our”) respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how MANORAAG collects, uses, stores, protects, and handles information when you visit manoraag.org, use our website, take our psychological assessment, contact us, or otherwise interact with our services.

By using our website or voluntarily providing information to us, you acknowledge that you have read and understood this Privacy Policy.

1. About MANORAAG

MANORAAG is a psychology-focused platform designed primarily for students, including students in Classes 9–12 and students preparing for competitive examinations.

Our content, assessments, educational resources, and programmes are intended to help students better understand psychology, develop psychological skills, manage academic pressure, improve focus, understand their emotional patterns, and build stronger mental skills.

2. Information We May Collect

Depending on how you interact with MANORAAG, we may collect information such as:

Information you provide directly

  • Name

  • Email address

  • Mobile or WhatsApp number

  • Age or age range

  • Class/grade

  • Academic or examination-related information

  • Responses submitted through our assessments or forms

  • Information you provide when contacting us

  • Any other information you voluntarily choose to provide

Assessment information

If you take a MANORAAG psychological assessment, we may collect your responses and the resulting assessment information for the purpose of providing your requested assessment, report, educational feedback, or related services.

Assessment responses may contain information about your experiences, thoughts, feelings, habits, academic pressure, motivation, focus, emotional regulation, or related areas.

We treat such information with care and do not intend to use an assessment as a means of making a clinical diagnosis solely through an online questionnaire.

Automatically collected information

When you visit our website, certain technical information may be collected automatically, depending on the technologies enabled on the website. This may include:

  • IP address

  • Browser and device information

  • Pages visited

  • Approximate usage information

  • Referring website

  • Date and time of visits

  • Cookies and similar technologies

3. How We Use Your Information

We may use information collected through our website or services to:

  • Provide requested assessments, reports, resources, or services

  • Process and respond to enquiries

  • Communicate with students, parents, guardians, or other users

  • Send assessment results or requested information by email or other selected communication channels

  • Understand how users interact with our website

  • Improve our website, assessments, educational resources, and services

  • Maintain website security and prevent misuse

  • Maintain appropriate records

  • Comply with applicable legal or regulatory requirements

  • Communicate information about MANORAAG programmes or services where you have appropriately requested or consented to such communication

We do not intend to collect personal information merely for the purpose of collecting it. We aim to collect and use information for specific and reasonable purposes connected with our services.

4. Psychological Assessments

MANORAAG may provide online psychological assessments or self-assessment tools for educational, self-awareness, and skill-development purposes.

Unless expressly stated otherwise, an online assessment provided through MANORAAG:

  • Is not by itself a clinical diagnosis;

  • Is not a substitute for a clinical psychological evaluation;

  • Does not establish a medical or psychiatric diagnosis;

  • Should not be used as the sole basis for making major educational, medical, psychological, or life decisions.

Assessment results should be understood in the context in which the assessment is designed and should not be interpreted beyond its intended purpose.

If you believe that you or a student requires specialised psychological, psychiatric, medical, or emergency support, appropriate qualified professional help should be sought.

5. Students and Children’s Information

MANORAAG’s services may be used by students, including students who may be under 18 years of age.

Where applicable under Indian law, MANORAAG will take appropriate measures regarding the processing of personal data of children, including obtaining verifiable parental or lawful guardian consent where required.

We do not intend to use children’s personal data for behavioural tracking or targeted advertising in a manner prohibited by applicable law.

Parents or lawful guardians may contact us regarding information relating to a child for whom they are legally responsible, subject to applicable law and appropriate verification.

6. Consent

Where processing of personal data is based on consent, we aim to obtain consent through a clear and understandable process.

You may withdraw consent where applicable. Withdrawal of consent may affect our ability to provide certain services or features that require the relevant information.

Withdrawal of consent will not necessarily affect processing that was lawfully carried out before the withdrawal, or processing that is otherwise permitted or required under applicable law.

7. Sharing of Information

MANORAAG does not intend to sell personal information to third parties.

We may share information where reasonably necessary with:

  • Service providers who help us operate our website or services;

  • Email or communication service providers;

  • Website hosting, security, analytics, or technology providers;

  • Payment service providers, where applicable;

  • Professional advisers or authorised service providers where reasonably necessary;

  • Government authorities, regulators, courts, or law-enforcement agencies where required by applicable law;

  • Other parties where you have specifically authorised or requested such sharing.

Where third-party services process information on our behalf, we aim to use appropriate contractual, technical, or organisational safeguards as reasonably appropriate.

8. Third-Party Services

MANORAAG may use third-party technologies or services to operate the website and provide services.

Depending on our actual website configuration, these may include services such as:

  • WordPress

  • Elementor

  • Google services

  • Email service providers

  • WhatsApp or communication services

  • Website analytics services

  • Payment processors

  • Hosting and security providers

These third parties may process information according to their own privacy policies and applicable terms.

We recommend that users review the privacy policies of third-party services when appropriate.

9. Cookies and Similar Technologies

Our website may use cookies or similar technologies to:

  • Make the website function properly;

  • Remember certain preferences;

  • Understand website usage;

  • Improve website performance;

  • Maintain security;

  • Measure the effectiveness of our website or communications, where applicable.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

10. Data Security

We take reasonable technical and organisational measures intended to protect personal information against unauthorised access, misuse, loss, alteration, disclosure, or destruction.

However, no internet-based system can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information transmitted through the internet.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to provide requested services, maintain appropriate records, resolve disputes, protect our interests, or comply with applicable legal requirements.

The actual retention period may vary depending on the type of information and the purpose for which it was collected.

Where information is no longer reasonably required and there is no legal reason to retain it, we may delete, anonymise, or otherwise dispose of it in an appropriate manner.

12. Your Privacy Rights

Subject to applicable law and applicable procedures, you may have rights relating to your personal data, including rights concerning:

  • Access to information about the processing of your personal data;

  • Correction or updating of inaccurate information;

  • Erasure of personal data where applicable;

  • Withdrawal of consent where processing is based on consent;

  • Grievance or complaint regarding the processing of your personal data;

  • Other rights available under applicable law.

Requests may be submitted using the contact details provided below.

We may need to verify the identity or authority of the person making a request before taking action, particularly where the request concerns a child’s information or another person’s personal data.

13. Parents and Guardians

If you are a parent or lawful guardian and believe that information relating to your child has been provided to MANORAAG, you may contact us using the details below.

We may request reasonable information necessary to verify your identity and relationship or legal authority before responding.

14. Communication and Marketing

If you voluntarily provide your email address, phone number, or WhatsApp number, we may use the information to respond to your enquiry, provide requested services, send assessment-related information, or communicate about services you have requested.

Where marketing communication requires consent under applicable law, we will seek the appropriate consent.

You may request that we stop sending non-essential promotional communications.

15. Children’s Safety and Responsible Use

MANORAAG aims to provide psychology-related educational content responsibly.

Our website and assessments should not be used as a replacement for emergency services, medical care, psychiatric care, or specialised clinical psychological support.

We do not encourage students to rely solely on an online assessment when significant distress, safety concerns, or other serious difficulties are present.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technologies, legal requirements, or data practices.

When we make changes, we may update the “Last Updated” date displayed at the beginning of this policy.

We encourage users to review this page periodically.

17. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the processing of personal data, please contact:

MANORAAG
Website: https://manoraag.org

If MANORAAG designates a specific person responsible for privacy-related queries, their contact details may also be provided here.

18. Governing Law

This Privacy Policy is intended to be interpreted in accordance with the laws applicable in India, subject to any mandatory rights or protections available to users under applicable law.